We are seeking a highly skilled Customer Support Specialist & Limo Dispatch Specialist to join our team. The ideal candidate will handle inbound customer support, manage real-time limo dispatch operations, and ensure smooth coordination between clients and drivers. If you have excellent communication skills, dispatch experience, and the ability to multitask in a fast-paced environment, we encourage you to apply!

Responsibilities:

  • Answer inbound calls, emails, and chats to assist customers with bookings, inquiries, and support.
  • Dispatch limo drivers efficiently, ensuring timely pick-ups and drop-offs.
  • Use dispatch software and CRM systems to track trips and update real-time statuses.
  • Handle customer complaints and provide effective resolutions.
  • Coordinate with drivers, ensuring they follow schedules and customer requirements.
  • Recommend and upsell additional services when applicable.
  • Maintain accurate records of reservations, customer interactions, and dispatch logs.
  • Work in collaboration with the operations team to improve dispatch efficiency.

Requirements:

  • Previous experience in customer service and/or limo dispatching is preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Familiarity with limo dispatch software (e.g., Limo Anywhere, Ground Alliance) is a plus.
  • Excellent problem-solving skills and attention to detail.
  • Flexible availability, including weekends and peak hours, if required.

Why Join Us?

  • Competitive salary and benefits package.
  • Growth opportunities within the company.
  • Work in a dynamic and fast-growing industry.
  • Supportive and collaborative team environment.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
گردشی
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
21 - 30 سال
کم از کم تعلیم:
انٹرمیڈیٹ / اے لیول
کیریئر کی سطح:
نوآموز
کم از کم تجربہ:
1 سال
اس سے پہلے درخواست دیجیۓ:
مارچ ۱۲, ۲۰۲۵
تاریخِ اِشاعت:
فروری ۱۲, ۲۰۲۵

Zayup Communications

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - راولپنڈی

Zayup is a leading provider of customer support solutions, specializing in text marketing, social media marketing, AI-driven order-taking, and virtual assistant services for restaurants and businesses. With a mission to enhance efficiency and customer engagement, we deliver cutting-edge solutions tailored to meet the dynamic needs of our clients.

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