发布 Dec 08, 2023 941 查看
- Manage large amounts of incoming phone calls/Live chat/Email
- Answer all the queires promptly
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
4 Sight Finance Services PVT LTD
We are a licensed financial company accredited by the Securities and Exchange Commission of Pakistan (SECP) dedicated to assisting individuals in overcoming financial challenges, enhancing their quality of life, and delivering top-notch fintech services to the Pakistani community. Our company specializes in providing instant financial loans and personalized loan solutions. We go beyond supporting personal consumption, including medical care, insurance premiums, investments, wedding expenses, travel, transportation, and educational costs. We employ innovative technological methods to offer flexible loan solutions that cater to your financial needs. With a strong commitment to making your financial aspirations a reality, our mission is to empower you to achieve your goals. Whether you're looking to realize your dreams or address urgent financial needs, we are here to guide you through the process and provide the support you require.
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