Customer Support Specialist

Abacus Consulting

发布 d 小时前 60 查看 Report Job

PKR. 50,000 - 60,000/Month

Key Responsibilities:

Provide prompt and professional responses to customer inquiries via call.

Handle multiple call sessions simultaneously, ensuring timely and accurate responses.

Resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.

Maintain a thorough understanding of our financial products, services, and policies to provide accurate information to customers.

Document customer interactions and update records in our CRM system.

Collaborate with team members to improve customer service processes and outcomes.

Stay updated on product changes and industry developments to provide informed support.

Job Requirements:

Bachelors/A Levels/Intermediate or above

Excellent English Written and Verbal Communication

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Working Timings:

Rotational shifts (Morning/Evening/Night) Preferred

技能

Customer Satisfaction Management Customer Handling Customer Service Skills Communication Skills

工作详细内容

全部职位:

1 发布

工作时间:

轮班制

工作类型:

合同工

部门:

Call Centre Operations

工作地址:

拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

中级／A级

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

� 经验

在之前申请:

Mar 09, 2025

发布日期:

Feb 10, 2025

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p