Accounts Receivables and Collections Analyst

Teradata is a global leader in cloud analytics and data platforms, empowering organizations to make confident, data-driven decisions. Serving top companies across diverse industries, Teradata provides harmonized data, dependable AI solutions, and accelerated innovation to improve business outcomes and customer experiences. We are currently looking for a motivated professional to join our team, focusing on managing collections and accounts receivable activities within our EMEA portfolio.

Key Responsibilities

Proactively manage debt collection for the assigned country portfolio by applying established business rules, processes, and methodologies. Handle a demanding workload with professionalism while maintaining high levels of customer satisfaction. Accurately document all communications, both internal and external, ensuring transparency and traceability.

Prepare daily, weekly, and monthly reports, including account reconciliations, to support financial accuracy. Collaborate closely with the Collections team to implement best practices aimed at improving Days Sales Outstanding (DSO), enhancing cash flow, and minimizing aged debt. Perform month-end reporting and reconciliations to ensure timely financial closure.

Ensure the prompt and accurate application of receipts to customer accounts, and facilitate the timely closure of unresolved or unidentified receipts. Post manual journals and adjustments such as refunds, tax adjustments, bank charges, discounts, and small amount write-offs as required.

Support month-end activities including cash reconciliations and reporting. Assist with cash and receipt-related requests during walkthroughs and audits, providing necessary documentation and explanations. Prepare ad-hoc reports as requested to support business needs and decision-making.

Required Qualifications

Fluency in English is essential. Proven experience in collections is required, demonstrating the ability to manage accounts receivable efficiently. Strong attention to detail and accuracy is critical to maintain financial integrity. The ability to meet deadlines and achieve targets consistently is necessary for success in this role. Proficiency in Microsoft Excel is required to handle reporting and data analysis tasks effectively.

Preferred Qualifications and Attributes

A strong work ethic and commitment to delivering results are highly valued. Effective communication skills are important for liaising with external customers and internal stakeholders, including Business Units, Sales, Billing Teams, and Treasury. Solid numeracy skills will support accurate financial processing and reporting.

In this position, you will report directly to the EMEA Collections Manager, who will assign monthly targets. You will be responsible for resolving queries and disputes promptly by engaging with both external and internal parties. This role offers a valuable opportunity to contribute to improving cash flow and reducing aged debt within a dynamic and supportive team environment.