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We are seeking a highly skilled and dynamic Customer Service Representative to manage a substantial volume of inbound and outbound calls. The ideal candidate is a quick learner capable of memorizing scripts and adapting them on calls, serving as the voice of our company. The successful candidate will demonstrate excellent communication and interpersonal skills.
Key Responsibilities:
- Manage large volumes of inbound and outbound calls in a timely manner.
- Follow call center scripts when handling different topics.
- Identify customers’ needs, clarify information, research issues, and provide effective solutions.
- Utilize technical skills, channel experience, and data aptitude to enhance customer interactions.
- Bilingualism is a plus, with proficiency in languages such as Arabic, English, Spanish, German, Russian, etc.
- Demonstrate tenacity, flexibility, and a process-oriented approach.
- Exhibit strong problem-solving skills and empathy in customer interactions.
- Possess excellent consultation and interpersonal skills.
Qualifications and Skills:
- Minimum Bachelors Degree
- Strong verbal and written communication skills.
- Prior experience in customer service. Fresh candidates
What do we offer?
- Market Competitive Basic Salary
- Incentives
- Employee Benefits
- Annual Bonus
- Growth Opportunities
Official Timings: Monday - Saturday 9:45 a.m. - 7:00 p.m.
Aeon & Trisl Real Estate
Aeon & Trisl Real Estate.
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