• Help manage current customer accounts.
  • Deal with a high volume of inbound and outbound phone calls.
  • Maintain relationships with carriers and customers.
  • Provide exceptional customer service to customers and carriers.
  • Solve customer and carrier problems and help resolve issues.
  • Provide shipment quotes for customers and set up shipments as required by customers.
  • Excellent multitasking skills within their workspace as well as computer software programs.
  • Be a professional representative of our company that other employees look up to.

Job Requirements:

  • High-quality written and verbal communication skills
  • Ability to adapt to changes in the work environment
  • Accurate and able to produce quality work
  • Dependability
  • Problem solver
  • Ability to work in teams and be open to others’ views
  • Show respect toward others with cultural differences
  • Quality decision making
  • To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Education/Experience

  • Minimum high school diploma required. Some colleges prefer but not required.
  • Previous customer service or call center experience required.
  • Logistics experience is preferred but not required.

工作详细内容

全部职位:
5 发布
工作时间:
早班
工作类型:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
3年
在之前申请:
May 05, 2024
发布日期:
Apr 05, 2024

Al Safa Transport

· 301-600 员工 - 迪拜

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