。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Executive

Your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages. To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.

Key job responsibilities are as follows:

Scheduling drivers to make freight deliveries or collect shipments and packages.
Communicating with customers about freight details, delivery or pickup times, and special handling requests.
Planning pre-determined routes and accommodating route changes as needed.
Preparing dispatch documents, as well as generating freight bills and invoices.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Keeping track of transportation regulations and laws to ensure that truck drivers comply.
Reviewing drivers’ logs, including dispatched calls and arrival times.
Monitoring truck repairs and maintenance schedules.
Logging customer shipping schedules and complaints.