Sales Representative

Auto Tech Xperts

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PKR. 60,000 - 70,000/Month

⁠Identify Upselling Opportunities: Use knowledge of products, services, and customer preferences to recommend higher-end products or upgrades during sales interactions.
⁠Customer Interaction: Engage with customers over phone, email, or chat to understand their needs and suggest complementary or superior offerings.
⁠Build Customer Relationships: Establish rapport with customers to foster trust and improve the likelihood of upsells in future interactions.
⁠Track Sales Metrics: Monitor and report on upselling targets, maintaining a focus on meeting or exceeding sales goals.
⁠Provide Product Expertise: Develop deep product knowledge to confidently present upsell opportunities and answer customer queries.
⁠Customer Education: Help customers understand the value of upgraded offerings and how they can benefit from higher-end products or services.
⁠Collaborate with Teams: Work closely with other sales, customer service, and marketing teams to ensure a seamless customer experience and effective upselling strategy.
⁠Follow Up: Proactively follow up with customers post-purchase to suggest additional items or services they may find useful.

Requirements:

⁠Proven sales experience, preferably in upselling.
⁠Problem slicing, having the ability to navigate through customer issues to deliver the best possible solution.
⁠Excellent communication skills, both verbal and written with a high proficiency in English
⁠Strong interpersonal skills and the ability to build relationships with customers.
⁠Results-driven with a passion for exceeding sales targets.
⁠Ability to understand customer needs and present the right solutions.
⁠Detail-oriented with strong organizational skills.
⁠A customer-centric mindset with a focus on delivering value to customers.

Preferred Qualifications:

⁠Experience in sales (e.g., technology, retail, telecommunications). Fresh can also apply.
⁠Previous upselling or cross-selling experience in a similar role.
⁠Ability to work independently and as part of a team in a fast-paced environment.