We are seeking a highly motivated and detail-oriented Sales Coordinator to join our team. The ideal candidate will play a critical role in supporting the sales team, managing customer accounts, and ensuring seamless communication between internal departments and external clients. This position requires strong organizational, communication, and problem-solving skills, as well as knowledge of ocean freight logistics.

Key Responsibilities:

  • Client Support: Serve as the primary point of contact for customer inquiries regarding ocean freight services.
  • Sales Coordination: Assist the sales team in preparing quotes, proposals, and contracts while ensuring accuracy and timeliness.
  • Account Management: Maintain customer records, monitor accounts, and follow up on leads to build and nurture client relationships.
  • Order Processing: Coordinate bookings, track shipments, and manage documentation, ensuring compliance with international shipping regulations.
  • Collaboration: Work closely with internal teams, including operations, customer service, and logistics, to ensure seamless service delivery.
  • Market Research: Monitor industry trends, competitor activities, and market demands to provide insights that drive sales strategies.
  • Problem-Solving: Address and resolve customer issues or delays proactively, maintaining high levels of satisfaction.

Qualifications and Requirements:

  • Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field. Equivalent experience may be considered.
  • Experience: Minimum of 2–3 years of experience in ocean freight, logistics, or a related field. Sales support experience is a plus.
  • Knowledge: Familiarity with international shipping regulations, incoterms, and ocean freight processes.

Skills:

  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and logistics software (e.g., CargoWise, SAP, or similar).
  • Detail-oriented with strong problem-solving and analytical skills.

Attributes:

  • Customer-focused and results-driven.
  • Ability to thrive in a fast-paced environment.
  • Team player with a proactive approach.

Preferred Qualifications:

  • Experience with CRM software.
  • Knowledge of customs and import/export procedures.
  • Multilingual abilities are a plus.

Why Join Us?

  • Opportunity to work with a leading logistics and freight forwarding company.
  • Collaborative and supportive work environment.
  • Competitive salary and benefits package.
  • Professional growth and development opportunities.

工作详细内容

全部职位:
4 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field.
职位等级:
资深专业人员
经验:
2年 - 3年
在之前申请:
Jan 07, 2025
发布日期:
Dec 07, 2024

Dynamic Enablers Private Limited

· 1-10 员工 - 拉瓦尔品

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