GlobalTalentConnect is hiring a Remote Customer Service Representative on behalf of a reputable U.S.-based company. This opportunity is ideal for a dedicated and professional individual based in Pakistan who is passionate about delivering excellent customer service. As the first point of contact, you will handle inquiries, resolve issues, and ensure a smooth and satisfying customer experience—all while working from the comfort of your home. 

Key Responsibilities

  • Respond to customer inquiries via email, chat, and phone in a timely, professional, and courteous manner.

  • Troubleshoot and resolve customer issues efficiently; escalate complex cases when necessary.

  • Use CRM systems and scheduling tools to manage customer interactions and appointments.

  • Maintain accurate and detailed records of all customer communications and follow-ups.

  • Provide clear and comprehensive information about products or services to ensure customer satisfaction.

  • Collaborate with team members to improve customer service processes and enhance the overall experience.

Requirements

  • Proven experience in customer service or a similar client-facing role.

  • Excellent verbal and written communication skills in English.

  • Strong problem-solving abilities and a proactive approach to customer concerns.

  • Familiarity with CRM software and online scheduling tools is a plus.

  • Ability to work independently and manage time effectively in a remote environment.

  • A reliable internet connection and a quiet, professional workspace at home.

Why Join Us?

  • Work remotely with an international team.

  • Gain experience supporting U.S.-based clients.

  • Flexible work environment and opportunities for growth.

  • Be part of a company that values service excellence and global collaboration.

工作详细内容

全部职位:
1 发布
工作时间:
Work from Home
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
经验:
1年 - 5年
在之前申请:
Jun 19, 2025
发布日期:
May 19, 2025

Global Talent Connect

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