。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Representative / Associate

Harwars Biopharma Inc

Harwars Biopharma Inc ，美国

Apply Now

发布 Nov 09, 2024 743 查看

PKR. 700,000+/Month

This role requires excellent communication skills and the ability to manage multiple tasks efficiently. This position in our company, you can work remotely.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat.
Address customer concerns, resolve complaints, and ensure high levels of customer satisfaction.
Process orders, returns, and exchanges.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments, such as sales and logistics, to ensure smooth order processing and delivery.
Stay informed about product offerings and policies to assist customers effectively.
Escalate complex issues to the appropriate team or supervisor.

Qualifications:

Bachelor's degree or equivalent. Strong verbal and written communication skills.
Experience in customer service or a related role.
Proficiency in MS Office and CRM software.
Ability to multitask and handle stressful situations calmly.