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We're looking for a strategic and results-driven Head of Call Center to lead and scale our customer engagement operations. If you're passionate about health, customer experience, and team leadership, this is your opportunity to make a real impact.
Key Responsibles:
Create and Track Telemarketing/Call Center Agent Goals
Manage day-to-day operations and projects and also oversee task implementation.
Participating in recruiting Call Center Agents team members
KPI Tracking and Achievement and Prepare performance report
Staff training and motivation
Speak English (Know Russian is a plus)
Experienced in Sales/Marketing Call Center min. 2 years
Management/managerial experience min. 2 years
Work experience with CRM
Ambition, Energyc, and Charisma
Result Orientation and Analytical Skill
技能
Health 4 Us
We are a fast-growing company dedicated to making high-quality health and wellness products accessible across Pakistan. At Health4Us, we believe that everyone deserves to live a healthier life. That’s why we combine innovation, care, and efficiency to deliver the best products and services to our customers.
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