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We are seeking a proactive and organized Recovery Executive to manage overdue accounts and ensure timely collection of outstanding payments. The ideal candidate will possess excellent communication and conflict-resolution skills, with the ability to engage professionally with clients and internal teams.
Key Responsibilities:
Follow up with clients on overdue payments through calls, emails, or other channels
Negotiate and establish payment plans when required
Maintain detailed and accurate records of client interactions and payment statuses
Prepare regular recovery reports for internal review and management
Handle payment-related disputes with professionalism and efficiency
Collaborate with the billing and customer service teams to resolve issues and streamline recovery processes
Requirements:
Bachelor’s degree in Business, Finance, or a related field
1–2 years of experience in collections, credit control, or account recovery
Strong communication, negotiation, and interpersonal skills
Highly organized with keen attention to detail
Ability to manage multiple accounts and prioritize tasks effectively
IMC Certification
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