Book Consultant (Retail)

Job Summary
We are seeking a motivated and customer-focused Sales Associate with a genuine passion for books to join our dynamic retail team. The ideal candidate will have proven experience in sales within a reputable retail environment and possess strong communication skills to effectively engage with an international customer base. This role offers an exciting opportunity to work in a vibrant setting where your enthusiasm for literature and customer service will be highly valued.

Key Responsibilities
- Demonstrate a strong interest and knowledge of books to assist customers in making informed purchasing decisions.
- Engage with foreign customers in a friendly and professional manner, ensuring clear and effective communication to enhance their shopping experience.
- Drive sales by actively promoting products and providing personalized recommendations based on customer preferences.
- Maintain an organized and visually appealing sales floor that reflects the brand’s standards and attracts customers.
- Collaborate with team members to meet and exceed sales targets while delivering exceptional customer service.
- Handle customer inquiries and resolve any issues promptly to ensure customer satisfaction and loyalty.

Required Qualifications
- A genuine passion for books and reading, with the ability to share this enthusiasm with customers.
- Strong communication skills, particularly in engaging with foreign customers, ensuring clarity and cultural sensitivity.
- Previous experience in sales, preferably within a well-known retail brand, demonstrating the ability to meet sales goals and work in a fast-paced environment.
- Educational background equivalent to O/A level or similar, providing a solid foundation for understanding customer needs and product knowledge.

Preferred Qualifications and Benefits
- Candidates with prior experience in a retail setting that caters to an international clientele will be highly regarded.
- A background in literature, language studies, or related fields is advantageous but not mandatory.
- Opportunities for professional growth within the company, including training programs focused on sales techniques and product knowledge.
- A supportive work environment that values teamwork, customer engagement, and continuous learning.

If you are passionate about books and excel in delivering outstanding customer service, we encourage you to apply and become a part of our dedicated retail team. Your ability to connect with diverse customers and drive sales will contribute significantly to our ongoing success.