International Car Sales Executive

SKC Japan

جون ۰۵, ۲۰۲۵ شائع ہوئی 38 نے دیکھا Report Job

PKR. 35,000 - 35,000/Month

Job Summary
We are seeking a dedicated and customer-oriented professional to join our team as a Customer Support Representative. In this role, you will be the primary point of contact for our customers, providing exceptional support through multiple communication channels including phone, chat, and email. Your ability to handle inquiries, resolve complaints, and deliver a positive customer experience will be essential to maintaining our company’s reputation for outstanding service. Additionally, you will have the opportunity to promote our products and services, contributing to business growth through identifying upselling opportunities.

Key Responsibilities
- Deliver outstanding customer support via phone, chat, and email, ensuring timely and accurate responses to all customer interactions.
- Manage customer inquiries, complaints, and feedback with professionalism and efficiency, aiming to resolve issues promptly and satisfactorily.
- Maintain a customer-focused mindset, consistently striving to enhance customer satisfaction and loyalty.
- Identify potential upselling opportunities during customer interactions and promote relevant products and services to meet customer needs.
- Communicate clearly and effectively in English, both verbally and in writing, to ensure all customer communications are professional and easy to understand.

Required Qualifications
- Proven experience in a customer support or service role, preferably in a fast-paced environment.
- Excellent communication skills in English, including strong written and spoken abilities.
- Ability to handle multiple communication channels such as phone, chat, and email with ease.
- Strong problem-solving skills and the ability to remain calm and professional when dealing with challenging situations.
- A customer-centric attitude with a genuine desire to help and support customers effectively.

Preferred Qualifications and Benefits
While not mandatory, previous experience in sales or upselling within a customer service context is highly valued. Candidates who demonstrate a proactive approach to identifying customer needs and promoting appropriate solutions will excel in this role.

We offer a collaborative work environment where your contributions are recognized and valued. This position provides opportunities for professional growth and development within the company.

If you are passionate about delivering exceptional customer service and enjoy working in a dynamic team, we encourage you to apply and become a vital part of our customer support team.