Job Summary
We are looking for a dedicated and professional Receptionist to join our hotel team located on New Airport Road near Toyota Motors, Lahore. This position is well-suited for fresh graduates or candidates with prior experience in a similar role. Preference will be given to applicants residing in or near the surrounding areas to facilitate easy commuting. The role offers a full-time contract with a competitive monthly salary, providing an excellent opportunity to build or advance a career in the hospitality industry.
Key Responsibilities
As a Receptionist, you will be the first point of contact for our guests, responsible for greeting and welcoming them warmly and professionally upon arrival. You will efficiently manage check-in and check-out procedures, ensuring a smooth and pleasant experience for all visitors. Handling guest inquiries is a critical part of the role, requiring you to provide accurate and helpful information about the hotel’s services and facilities.
Maintaining the reception area in a clean and organized manner is essential to uphold the hotel’s standards. You will also coordinate with various hotel departments to ensure seamless guest experiences throughout their stay. Additionally, managing phone calls, reservations, and other administrative tasks will be part of your daily duties. Promptly addressing guest complaints and escalating issues to management when necessary is vital to maintaining high customer satisfaction.
Required Qualifications
Candidates should possess basic communication skills in both English and Urdu to interact effectively with guests and team members. The ability to work professionally in a fast-paced environment is crucial, along with strong interpersonal skills and a friendly, approachable demeanor. Flexibility to work varying hours as per hotel requirements is necessary. While fresh candidates are encouraged to apply, prior experience in a receptionist or customer service role will be considered an advantage.
Preferred Qualifications and Benefits
Applicants residing near New Airport Road or in the surrounding areas will be preferred to ensure convenience and reliability in attendance. The position offers a competitive monthly salary ranging from Rs26,000 to Rs32,000, reflecting the candidate’s experience and skills. Working with us provides an opportunity to be part of a reputable hotel environment, with potential for professional growth and development. This is a full-time contract role requiring in-person attendance at the hotel.
Interested candidates are invited to attend a walk-in interview scheduled from 11:00 AM to 7:00 PM. This is an excellent chance for individuals eager to start or further their career in hospitality, offering a supportive and dynamic workplace.
If you are enthusiastic about delivering exceptional guest service and thrive in a team-oriented environment, we encourage you to apply and join our dedicated hotel staff.