Job Summary
eServMD Pvt Ltd, headquartered in Islamabad, Pakistan, is a dynamic service provider specializing in support for US-based companies across various sectors, including Electronic Medical Records (EMR), Medical Practice Management, Medical Billing, Real Estate, and Accounts & Finance. We are seeking experienced and detail-oriented Medical Billing Specialists to join our growing team. This role requires close collaboration with US healthcare systems and adherence to their business hours and operational standards. The ideal candidate will demonstrate accuracy, efficiency, and strong communication skills to ensure seamless billing processes and client satisfaction.
Key Responsibilities
The Medical Billing Specialist will be responsible for reviewing and processing medical claims with precision, utilizing appropriate coding and billing systems to ensure accuracy. This includes verifying patient demographics, insurance eligibility, and benefits to guarantee correct billing procedures. Prompt resolution of billing discrepancies and errors is essential to maintain the integrity of patient billing records.
In addition, the specialist will post payments, analyze reimbursements and collections, and generate detailed reports to track financial performance. Managing billing issues such as denial management and claims follow-up with insurance companies is a critical aspect of the role. The candidate will also be expected to develop and manage key performance indicators (KPIs) and dashboards aimed at enhancing client satisfaction, improving outcomes, and increasing retention rates.
Effective communication with patients and healthcare providers is necessary to address and resolve billing concerns professionally. Staying up-to-date with insurance company billing policies and procedures is vital to ensure compliance and adapt to any regulatory changes.
Required Qualifications
Candidates must have a minimum of two years’ experience in USA medical billing, demonstrating proficiency with medical billing software and coding systems. A strong attention to detail and excellent problem-solving skills are essential to manage complex billing scenarios accurately.
The ability to work efficiently in a fast-paced, high-volume environment is critical. Candidates must be willing to work on-site during USA business hours to maintain alignment with client operations. Excellent written and spoken English communication skills are required, with the ability to read, write, and interpret medical and billing information accurately.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional certifications in medical billing or coding, such as CPC (Certified Professional Coder) or equivalent, will be considered favorably. Experience with specific billing software platforms commonly used in the US healthcare industry is an advantage.
This is a full-time, on-site position based in Islamabad, requiring strict adherence to USA business hours. We encourage applicants to thoroughly review the job description to ensure they meet all qualifications before applying.
Join eServMD Pvt Ltd to be part of a professional team dedicated to delivering high-quality medical billing services to US clients, with opportunities for growth and development within a supportive work environment.