Job Summary
We are looking for a meticulous and proactive Sales Support Coordinator to join our team and provide essential assistance to our sales department. This role is pivotal in managing sales documentation, maintaining client communications, and supporting the overall sales process. The successful candidate will be responsible for keeping accurate customer records, processing orders and contracts efficiently, and preparing comprehensive sales reports to monitor performance. Collaboration with various internal departments is crucial to ensure smooth order fulfillment and to support sales activities through effective scheduling and diligent follow-up.
Key Responsibilities
The Sales Support Coordinator will play a vital role in supporting the sales team by preparing necessary documentation, reports, and presentations that aid in the sales process. Maintaining and updating customer information within the CRM system is a key task to ensure data accuracy and accessibility. The role requires processing orders, invoices, and contracts promptly and with precision to avoid delays or errors.
In addition, the coordinator will prepare detailed sales reports and track key performance metrics to provide insights into sales activities. Managing correspondence with clients and following up to ensure satisfaction and progress is essential for maintaining strong customer relationships. Scheduling meetings, sales calls, and product demonstrations will support the sales team’s efforts and help drive business growth.
The coordinator will also follow up on sales leads and monitor opportunities to maximize conversion rates. Coordination with logistics, finance, and marketing departments is necessary to ensure seamless order fulfillment and timely delivery, contributing to an efficient sales cycle.
Required Qualifications
Candidates must hold a Bachelor’s degree in Commerce (B.Com), Business Administration (BBA), MBA, or a related field. A minimum of one year of experience in a sales support or coordination role is required to demonstrate familiarity with sales processes and administrative support functions.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with strong organizational skills, attention to detail, and excellent communication abilities will thrive in this position. This full-time, on-site role offers an excellent opportunity for career development within a dynamic and collaborative environment. The position is ideal for individuals who are organized, proactive, and eager to contribute to a growing sales team.
If you are looking to advance your career in sales support and enjoy working in a fast-paced, team-oriented setting, we encourage you to apply for this role.