Customer Support Intern

Sybrid Pvt Ltd The Lakson Group of Companies

کراچی ، پاکستان

درخواست بھیجیں

۲ دن پہلے شائع ہوئی 27 نے دیکھا Report Job

PKR. 25,000 - 25,000/Month

Job Summary
We are looking for a motivated and enthusiastic individual to join our team as a full-time Customer Service Representative based in Saddar, Karachi. This role is well-suited for candidates who have completed at least an intermediate level of education and are either fresh graduates or possess up to one year of experience in call center or customer service environments. The position requires working on rotational shifts and offers a monthly stipend of PKR 25,000. The anticipated start date for this role is June 14, 2025. This opportunity provides a solid foundation for those seeking to build a career in customer service within a dynamic and fast-paced setting.

Key Responsibilities
- Professionally manage inbound and outbound customer calls, ensuring efficient handling of each interaction.
- Provide accurate and timely information to customers, addressing their inquiries and resolving issues promptly.
- Maintain a high standard of customer satisfaction by communicating clearly and effectively.
- Accurately document all customer interactions and update records as necessary to ensure data integrity.
- Work collaboratively with team members to meet and exceed departmental goals and performance targets.
- Adapt to rotational shift schedules with consistent attendance and punctuality to support business operations.

Required Qualifications
- Minimum education requirement: Intermediate (equivalent to high school completion).
- Open to fresh candidates as well as those with up to one year of experience in call center or customer service roles.
- Strong verbal communication skills in relevant languages, enabling clear and professional interaction with customers.
- Ability to thrive in a fast-paced work environment while maintaining composure and professionalism.
- Basic computer skills, including familiarity with call center software and data entry.

Preferred Qualifications and Benefits
While prior experience is not mandatory, candidates with some exposure to customer service or call center operations will have an advantage. This role offers an excellent platform for career growth, providing hands-on experience in customer engagement and problem-solving within a supportive team environment. The monthly stipend of PKR 25,000 is competitive for entry-level positions and reflects our commitment to attracting and retaining motivated talent. Additionally, the rotational shift system encourages flexibility and adaptability, valuable traits for long-term success in the customer service industry.

This position is based in Saddar, Karachi, and is ideal for individuals eager to develop their skills and grow professionally in a customer-focused role. If you are a proactive communicator with a passion for helping others and a willingness to work flexible hours, we encourage you to apply and become part of our dedicated team.