Receptionist

Job Summary
A reputable UK-based fashion company is looking to hire a dedicated Customer Service Representative to join their team on a full-time basis. This role is ideal for a motivated female candidate with at least one year of experience in customer service and an intermediate level of education. The successful applicant will play a vital role in maintaining strong customer relationships by delivering exceptional service and support. The position offers a monthly salary of Rs40,000, with an annual compensation package of approximately Rs50,000.

Key Responsibilities
The Customer Service Representative will be responsible for managing customer inquiries promptly and accurately, providing detailed information about the company’s products and services. Handling and resolving customer complaints efficiently to ensure satisfaction is a crucial part of this role. The candidate will also maintain comprehensive records of all customer interactions and transactions to support smooth operations and follow-ups. Collaboration with other departments is essential to address customer needs effectively and to contribute to continuous service improvement. Additionally, the role involves assisting in processing orders, applications, forms, and various customer requests while consistently upholding the company’s policies and standards during all interactions.

Required Qualifications
Candidates must possess an intermediate level of education and have a minimum of one year of experience working in a customer service capacity. Strong communication skills are essential, enabling the representative to engage professionally and clearly with customers. The ability to work full-time hours and adapt to the company’s operational requirements is necessary to succeed in this position. The company prefers female candidates for this role, reflecting their focus on building a diverse and motivated team.

Preferred Qualifications and Benefits
This position offers a competitive salary package within a well-established UK-based fashion firm, providing an excellent opportunity for career growth in the customer service field. Candidates who are enthusiastic about contributing positively to a dynamic team environment and who meet the outlined qualifications are encouraged to apply. The company values dedication, professionalism, and a customer-centric approach, making this role a rewarding choice for the right individual.

Interested applicants who meet the criteria are invited to submit their applications and join a company committed to delivering outstanding customer experiences in the fashion industry.