Customer Support Officer

Job Summary
We are looking for a dedicated Customer Support Officer to join our team at the Lahore Cantt office. This is a full-time role with working hours from 2:00 PM to 9:30 PM, Monday through Friday, offering weekends off. The position is ideal for both fresh graduates eager to start their careers and experienced professionals seeking new opportunities. Candidates must be available to join immediately.

Key Responsibilities
As a Customer Support Officer, you will be responsible for delivering prompt and effective assistance to customers during your shift. Your duties will include addressing customer inquiries, resolving issues with professionalism, and ensuring a positive customer experience. Maintaining accurate records of all customer interactions is essential to support follow-ups and continuous improvement. You will also collaborate closely with your team members to uphold high standards of customer satisfaction. Adherence to company policies and procedures while handling customer requests is mandatory.

Required Qualifications
Applicants should have at least an Intermediate level of education, although this is preferred rather than mandatory. We welcome candidates with no prior experience as well as those who have worked in customer support roles before. There is no age restriction for this position. Candidates must be able to commit to the specified evening shift from Monday to Friday.

Preferred Qualifications and Benefits
This role offers a valuable opportunity for freshers to gain hands-on experience in customer support within a professional environment. The monthly salary ranges from Rs. 23,000 to Rs. 30,000, reflecting competitive compensation for the position. The job requires in-person attendance at our Lahore Cantt office, providing a structured work setting. With weekends off, the schedule supports a healthy work-life balance.

If you are enthusiastic, ready to start immediately, and meet the above criteria, we encourage you to apply and become part of our customer-focused team.