Outbound Calling Agents/ CSR

Job Summary
We are looking for dedicated Call Center Agents who combine excellent customer service skills with the ability to learn quickly and communicate effectively. The ideal candidates will be enthusiastic about joining a growing organization with promising potential for success. This role demands sincerity and compassion when engaging with potential customers, ensuring every interaction is positive and professional. We welcome applications from both fresh graduates and experienced professionals, with a special encouragement for female candidates to apply.

Key Responsibilities
As a Call Center Agent, you will be responsible for handling both inbound and outbound calls with professionalism and empathy. You will provide accurate information and resolve customer inquiries efficiently, demonstrating strong research skills to assist customers effectively. Maintaining a positive attitude and building rapport with potential customers is essential to this role. You will need to adapt quickly to new processes and company policies as they evolve. Collaboration within the team to meet and exceed performance targets is expected. Additionally, reliability and punctuality are crucial, as this position requires managing night shift duties consistently.

Required Qualifications
Candidates must possess excellent communication skills in English, both verbal and written, to ensure clear and effective interactions with customers. The ability to work night shifts consistently is mandatory. Strong leadership qualities and the initiative to take ownership of tasks are highly valued. This role requires a willingness to work on-site at our designated location.

Preferred Qualifications and Benefits
We encourage applications from both fresh graduates and experienced individuals. Female candidates are strongly urged to apply, as we provide a supportive and inclusive work environment. The position offers a competitive basic salary complemented by an attractive commission structure, rewarding your performance and dedication. You will be part of a professional, career-oriented workplace within a well-established organization that values growth and development. For female employees, convenient pick and drop services are provided to ensure safety and ease of commute. The job is full-time and based in Gulshan-e-Iqbal, Karachi, with monthly pay up to Rs. 35,000.

This role presents a unique opportunity to grow alongside an emerging company while honing valuable customer service and communication skills. If you are motivated, compassionate, and ready to contribute effectively to a dynamic team, we encourage you to apply and become part of our success story.