Experienced Call Center Agent – Cold Calling & Appointment Setting

Job Summary
We are looking for a motivated and experienced Call Center Agent with at least one year of cold calling experience, preferably within B2B or software services. The ideal candidate will be instrumental in connecting with brokers, introducing our CRM platform, and scheduling meetings for the sales team to showcase product demonstrations. This role demands a proactive and confident communicator who can effectively convey the value of our product and help expand our client base.

Key Responsibilities
- Conduct outbound calls to potential clients, primarily brokers, using provided lead lists.
- Professionally and confidently present the company’s CRM product to prospects, highlighting its benefits.
- Schedule meetings and product demonstrations with interested prospects for the sales team to follow up.
- Maintain detailed and accurate records of all calls, updating the CRM system with relevant notes.
- Follow up with leads who have expressed interest but have not yet committed to a meeting.
- Consistently achieve daily and weekly targets related to the number of calls made and meetings booked.

Required Qualifications
- At least one year of experience in a call center or telemarketing role, preferably involving cold calling.
- Strong communication and interpersonal skills, with the ability to engage prospects effectively.
- Fluency in English, both spoken and written, to ensure clear and professional communication.
- Resilience in handling rejection professionally while maintaining a positive and motivated attitude.
- Basic computer proficiency, including familiarity with CRM systems and spreadsheet applications.

Preferred Qualifications and Benefits
This is a full-time, in-person role that offers the opportunity to work closely with a dynamic sales team. The position provides direct involvement in driving the company’s growth through customer engagement and sales support. Candidates with a passion for sales and customer interaction, combined with the required experience, will find this role rewarding and impactful.

If you are driven, enjoy engaging with clients, and meet the qualifications outlined above, we encourage you to apply and become a key contributor to our expanding team.