Operations Assistant

Job Summary
We are seeking enthusiastic recent graduates from the classes of 2024 or 2025 to join our team in a full-time Customer Coordination role based at Serena Hotel, Faisalabad. This position offers a unique opportunity to engage directly with customers and internal teams, ensuring seamless operations and high levels of customer satisfaction. The ideal candidate will demonstrate excellent communication skills and a proactive mindset to effectively support sales and accounts functions within a fast-paced environment.

Key Responsibilities
The successful candidate will be responsible for maintaining consistent communication with customers by providing timely updates and sending regular status reports. A key focus will be on fostering customer retention through attentive service and effective follow-up. Additionally, the role requires supporting the sales and accounts departments to streamline business processes and enhance operational efficiency. Managing logistics is also a critical part of the job, including following up with carriers and tracking consignments to ensure timely and accurate delivery.

Required Qualifications
Applicants should be recent graduates holding a Bachelor’s degree in Commerce (B.Com), Business Administration (BBA) with a specialization in Marketing, Supply Chain, or a related discipline. Strong proficiency in English, both written and spoken, is essential for effective communication with customers and internal teams. This position is open exclusively to male candidates who are eager to begin their professional journey in customer coordination and business support roles.

Location and Work Environment
This is a full-time, on-site position located at Serena Hotel, Faisalabad. Candidates must be willing to work from this location and engage directly with customers and colleagues in a professional setting.

This role is an excellent starting point for recent graduates aiming to build a career in customer service coordination, sales support, and accounts assistance within a dynamic and reputable organization. If you are a motivated individual with a passion for customer engagement and operational support, we encourage you to apply.