Final Expense Verification Specialist- BPO-RWP-outbound

Job Summary
Mindstorm Communications is looking for a dedicated and detail-oriented Verifier to join our FE Campaign team. This role is an excellent opportunity for individuals eager to develop a professional career in a fast-paced and dynamic environment. The Verifier will be responsible for ensuring the accuracy of customer information while providing exceptional service. Candidates must be comfortable working night shifts and possess strong communication skills. If you are meticulous, customer-focused, and ready to contribute to a collaborative team, we invite you to apply.

Key Responsibilities
The primary responsibility of the Verifier is to accurately verify customer information according to company standards. This includes reviewing data carefully to maintain high levels of accuracy and compliance. Additionally, the Verifier will provide clear and helpful product information to customers, assisting them with any queries they may have. Maintaining excellent customer service and communication throughout each interaction is essential to ensure customer satisfaction. The role requires handling inquiries professionally and efficiently, resolving issues promptly. Since the FE Campaign operates during night hours, the Verifier must be available and able to work consistently during night shifts as scheduled.

Required Qualifications
Candidates must have at least one year of experience in a customer service role, demonstrating their ability to engage with customers effectively. Strong communication and interpersonal skills are essential to interact clearly and professionally with customers. Experience in verifying customer information accurately and efficiently is required to ensure data integrity. Applicants must not be currently enrolled as students or employed elsewhere, as the position demands full-time commitment. Furthermore, availability to work night shifts consistently is mandatory to meet campaign requirements.

Preferred Qualifications and Benefits
Mindstorm Communications offers a competitive salary ranging from Rs75,000 to Rs100,000 per month, reflecting the value we place on your skills and dedication. Our comprehensive benefits package aligns with market standards, ensuring you are supported both professionally and personally. We are committed to your career growth, providing opportunities for internal promotions and skill development. The work environment is supportive and collaborative, fostering professional development and teamwork. Employees also have the chance to participate in co-curricular activities designed to enhance engagement and build additional skills.

Join Mindstorm Communications and take the next step in your career with a company that values your expertise and offers a clear pathway for advancement. This full-time Verifier position is ideal for individuals seeking a stable, challenging role in customer service verification within a vibrant and growth-oriented organization. Apply today to become part of a team dedicated to excellence and continuous improvement.