Job Summary
A prominent telecom company is currently looking for a skilled Diploma of Associate Engineering (DAE) professional to join their on-the-road service operations team based in Chak Jhumra. This role is hands-on and involves the installation, maintenance, and troubleshooting of phone lines, internet cables, and TV fiber cables. The ideal candidate will be responsible for ensuring seamless connectivity and promptly resolving customer complaints to maintain high service standards. This is a full-time position offering a competitive monthly salary ranging from Rs. 37,000 to Rs. 50,000.
Key Responsibilities
The primary duties include installing and troubleshooting phone lines to guarantee reliable communication services. The candidate will also be responsible for the installation and maintenance of internet cables, addressing any technical issues that arise to ensure uninterrupted internet access. Additionally, the role requires handling TV fiber cable installations and resolving related technical problems efficiently.
A significant part of the job involves responding to and resolving customer complaints quickly and effectively, thereby enhancing customer satisfaction and loyalty. Since the position is field-based, the candidate must be comfortable operating primarily on the road, traveling to various service locations to deliver timely and professional service.
Required Qualifications
Candidates must hold a Diploma of Associate Engineering (DAE) in Electrical or Electronics, which is essential for this role. The ability to work independently in field conditions is crucial, as the job requires self-motivation and problem-solving skills without constant supervision. Furthermore, applicants must have access to a bike for transportation, enabling them to reach different service sites efficiently.
Preferred Qualifications and Benefits
While not mandatory, previous experience in telecom installation and troubleshooting will be considered a strong advantage. This experience will help the candidate quickly adapt to the technical demands of the role and contribute to the team’s overall efficiency.
The company offers a competitive salary package, ranging from Rs. 37,000 to Rs. 50,000 per month, reflecting the candidate’s skills and experience. This is a full-time position with consistent work hours and on-site assignments, providing job stability and opportunities for professional growth within the telecom sector.
This opportunity is well-suited for individuals with a technical background in electrical or electronics engineering who thrive in dynamic, customer-facing environments. The role demands technical proficiency, excellent problem-solving abilities, and a proactive approach to customer service, making it ideal for candidates eager to contribute to a leading telecom company’s success.