Phone Banking Officer (I.I Chundrigar)

primehr

جون ۲۵, ۲۰۲۵ شائع ہوئی 295 نے دیکھا Report Job

PKR. 37,000 - 37,000/Month

Job Summary
We are looking for a committed and professional Customer Service Representative to join our team on a full-time basis. In this role, you will serve as the primary point of contact for our customers, addressing their inquiries and providing comprehensive information about our products and services. Your responsibilities will include assisting customers in resolving account-related concerns and offering basic technical support when necessary. Additionally, you will play an active role in supporting our sales initiatives by delivering sales pitches aimed at promoting our offerings to both potential and existing customers. This position offers an excellent opportunity to enhance your customer service and sales skills within a dynamic and supportive work environment.

Key Responsibilities
- Respond promptly and accurately to customer questions, providing detailed information about our products and services to ensure clarity and customer satisfaction.
- Assist customers in resolving account-related issues efficiently and professionally, maintaining a high standard of service.
- Offer light technical support by helping customers troubleshoot common problems, ensuring smooth user experiences.
- Conduct sales activities, including delivering persuasive sales pitches to promote company products and services to leads and existing customers.
- Maintain a positive, helpful, and customer-focused attitude to foster strong relationships and encourage customer retention.

Required Qualifications
- A bachelor’s degree in Business Administration (BBA) or Commerce (B.Com) is essential.
- Excellent communication skills with the ability to engage and interact effectively with customers.
- Basic technical aptitude to provide light technical support and troubleshoot common issues.
- Confidence and capability to perform sales-related tasks, including promoting products and services to customers.

Job Type and Compensation
This is a full-time position offering a starting salary of Rs 37,000 per month.

Preferred Qualifications and Benefits
While not explicitly stated, candidates who demonstrate a proactive approach to customer service and sales, along with a willingness to learn and grow within the company, will thrive in this role. The position provides a valuable platform to develop both customer service and sales expertise in a supportive and collaborative environment.

If you are motivated by helping customers and contributing to business growth, we encourage you to apply and become a vital part of our team.