Assistant, Information Unit

Health Information Management Services Aga Khan University Hospital

巴基斯坦

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Aga Khan University Hospital (AKUH) is a distinguished not-for-profit healthcare institution offering a wide range of medical services under one roof. In addition to its tertiary care hospital in Karachi, AKUH manages a network of secondary care hospitals, numerous medical centres, clinical laboratories, and pharmacies throughout Pakistan. The hospital also provides home healthcare and medicine delivery services. Dedicated to patient welfare, AKUH supports patients financially through Zakat and various assistance programs. Accredited by the Joint Commission International (JCI) and the College of American Pathologists (CAP), the institution maintains rigorous standards in patient safety and laboratory testing. The Health Information Management Services (HIMS) department plays a vital role in managing extensive medical records, coding, transcription, and document imaging, handling nearly 1.8 million records with a daily increase of 500 files. HIMS ensures the efficient circulation of approximately 4,000 records daily within the hospital network. AKUH embraces diversity and inclusion, fostering a respectful and supportive environment for all employees, trainees, volunteers, and stakeholders.

Key Responsibilities

- Retrieve both booked and un-booked patient records from all departmental locations based on requisitions from clinics, wards, and emergency rooms, ensuring timely availability for patient care.
- Organize loose sheets by verifying medical record numbers and patient names, then mount them correctly within medical record files.
- Monitor overdue files using the overdue list across all medical record locations and physicians’ offices to guarantee records are accessible when required.
- Receive and log review requests to support research activities.
- Shelve returned records in terminal digit order to facilitate prompt retrieval.
- Repair or replace torn folders to maintain the integrity and manageability of medical records.
- Regularly review file placement on shelves by checking medical record numbers to identify and correct any mis-shelving.
- Perform any other related duties as assigned by the supervisor.

Required Qualifications

- Intermediate education with one year of formal on-the-job traineeship in medical record file storage, retrieval, and maintenance from a reputable hospital; OR
- Intermediate with 1-2 years of relevant experience; OR
- Matriculate with eight or more years of related experience.
- Knowledge of medical terminology, anatomy, and physiology.
- Proficiency in computer programs and software relevant to medical records management.
- Strong verbal and written communication skills in English.

Applications are invited from qualified candidates who meet the above criteria. Only shortlisted candidates will be contacted, and comprehensive employment reference checks will be conducted. The deadline for submission of applications is June 30, 2025.