Client Support Executive

Job Summary
PNC Solutions is looking for a dedicated and skilled Client Support Executive to join our team in Karachi. This full-time role, based at Shahrah e Faisal, requires a professional who can deliver outstanding client service, respond promptly to inquiries, and build lasting relationships. The ideal candidate will take a proactive approach to client retention, ensuring personalized communication that drives satisfaction and loyalty. Working hours for this position are from 12 PM to 9 PM.

Key Responsibilities
The Client Support Executive will be responsible for promptly addressing client inquiries with professionalism and accuracy, ensuring a high standard of service delivery. You will develop and implement strategies focused on enhancing client retention and fostering long-term partnerships. This role demands consistent, proactive engagement with clients through personalized communication and regular follow-ups to nurture strong relationships and maintain client trust.

Required Qualifications
Candidates must hold a Bachelor’s degree and have completed O/A levels. Strong written and verbal communication skills are essential to effectively interact with clients and internal teams. A minimum of two years’ experience in client support or a related field is required, demonstrating the ability to manage client relationships and resolve issues efficiently.

Additional Information
This is a full-time, in-person position located at Shahrah e Faisal, Karachi. The working hours are from 12 PM to 9 PM. PNC Solutions invites qualified candidates who meet these requirements to apply and become part of a dynamic team committed to client success.