Junior Customer Service Representative

We are seeking a Junior Customer Service Representative for our US-based projects. As a Customer Services Representative, you will be responsible for providing exceptional support to our US / UK customers, responding to inquiries, resolving issues, and ensuring a positive experience for all customers.

Responsibilities:

Respond to customer inquiries via phone, email, and messaging platforms in a timely manner.
Provide proper information about our properties, services, and policies.
To handle booking requests, cancellations, and refunds.
Maintain a high level of customer satisfaction by ensuring timely follow-up and issue resolution.
Respond to customer reviews and feedback.

Requirements:

6 - months of working experience in an International Call Center is required for this position.
Previous experience in an international call center or customer service role will be preferred.
Applicant must possess exceptional writing skills, language fluency, computer literacy, and phone etiquette.
Proficient in spoken English
Excellent communication and interpersonal skills.
Candidates with A Level/Intermediate background or Graduates with any majors will be preferred.

技能

Communication Skills MS Office Fluent in English

工作详细内容

全部职位:

6 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

Johar Town, 拉合尔, 巴基斯坦

性别:

男性

年龄:

20 - 40 年

最低学历:

中级／A级

学位头衔:

B.Com, M.Com, B.A. M.A, BS in English, MBA , BBA

职位等级:

入门级

经验:

少于1年 - 1年 (Must have experience working in an International Call Center as CSR)

在之前申请:

Mar 01, 2025

发布日期:

Jan 28, 2025

Momin Solutions

· 1-10 员工 - 拉合尔

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A dynamic application development company. Momin Solutions offer reliable, cost effective and timely support for your SharePoint Platform? We offer Remote SharePoint Support Services through our highly professional and dedicated SharePoint team. The work model is fully automated using a state of the art online ticketing system, called momin desk. Billing is very simple and flexible in the estimated Time and Material model we use, which means the only hours you pay for are the hours worked. Why pay high prices for dedicated resources for your SharePoint support when you can use momin desk at a fraction of the cost?