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We are a new start-up in Pakistan, providing support services to our customers at our office in Karachi. Every day, our team of experienced employees calls our customers in the relevant language and provides support services in line with their needs.
What we want to see in you:
Responsibilities:
- Effectively communicate with customers to understand their needs and demands.
- Answer customer support queries and calls in a professional manner.
- Research required information using available resources.
- Accurately manage and resolve customer issues.
- Route calls to the appropriate resource.
- Adhere to standard operating procedures required by the process and organization.
Requirements:
- Time Management
- Priority Setting
- Self-Motivated
- Professional Approach
- Empathy and Hospitality
- O Levels/Matric or above
- Excellent English and Urdu Written and Verbal Communication
- Able to use computer and office programs.
- Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills.
- Neutral accent.
Benefits of being with us:
- Attractive Package with Incentives and Bonuses.
- Free Lunch / Tea / Coffee / Refreshment.
- Medical Insurance.
- Transportation will be provided for candidates.
Nexus Technologies.
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