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PKR. 25,000 - 40,000/Month
- Answer incoming calls promptly and efficiently
- Resolve customer concerns, complaints, and questions in a timely manner
- Provide detailed product and service information, including pricing and billing
- Assist with basic troubleshooting of products/services
- Escalate unresolved issues to the appropriate department or supervisor
- Record and document customer interactions in the CRM system
- Conduct follow-up calls or emails to ensure issue resolution and customer satisfaction
- Meet performance goals for quality, efficiency, and customer satisfaction
- Adhere to company policies, procedures, and service standards
- Cross-sell and upsell services based on customer needs.
- Timings 2 pm to 11 pm and 6 pm to 3 am.
Oculus Ventures
· 1-10 员工 - 卡拉奇
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