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概要
A result-oriented Administrator, Operations and Data Analyst with demonstrated 3 years of experience in Luxury Eyewear and leading educational institutes. Seeking challenging & rewarding position to utilize my diverse set of skills and technical expertise.
项目
工作经历
Operations Data Analyst
Calculating and analysing the major KPIs for Operations and Customer Service, identifying ways of improving them.
Tracking the performance of the logistics partners and verifying that the expected levels are maintained in terms of delivery success rate and the speed of delivery.
Analysing customer responses from the customer surveys to identify the areas of improvement and key drivers of detraction.
Assisting with the creation and optimization of tools for operational process improvement using Excel, Google Sheets and Google Scripts.
Operations Alanyst Intern
Data Analysis Assistant
Administrative Assistant
Worked as administrative assistant performing staff duties.
Communicated and follow-up over the phone calls and E-mails with school management as well as students' parents.
Addressed issues related to students and school policies.
Coordinated with other branches of school to help align the database.
Handled all administrative duties as and when assigned.
Computer Science Instructor
Taught Computer and Mathematics to students who achieved above 85% results in their final exams.
Collaborated as a coordinator and managed staff responsibilities.
