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概要
Business Analyst offering 4 years of IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Skilled in stakeholder management, risk assessment and resource allocation to ensure project success. Proficient in utilizing project management methodologies such as Agile, Scrum and Waterfall to drive efficiency and deliver high quality results. Accomplished at leveraging past lessons to inform future decision making.
项目
工作经历
Business Analyst
Requirement meetings with clients to understand and analyze business requirements/ processes.
Creating functional design documents.
Draft detailed and actionable user stories.
Product documentation and writing improvements.
End to end involvement from requirement gathering phase, design, implementation, testing and deployment.
Test design review, feedback, and follow-up with dev team.
Establish and maintain the timelines of the deliverables.
UAT, smoke testing, sanity testing, regression testing, exploratory testing, re-validation, Go-Live sign-offs.
Conducting training sessions, go-live activities and providing post implementation support.
Quality Assurance Engineer
Develop and execute test cases & test plans to thoroughly evaluate software functionality, performance and reliability.
Collaborate with cross functional teams to understand product requirements & user stories, and provide feedback for improvement.
Documenting requirements, creating functional design documents.
Project tracking/ follow-up with dev team.
Perform manual testing to to identify defects and ensure adherence to quality standards.
Regression testing, black box testing, stress test and risk analysis.
Examine product functionality, content and user friendliness.
Finding bugs and creating tickets.
Software QA Engineer
Documenting requirements, creating functional design documents.
Project tracking/ follow-up with dev team.
Create detailed and well structured test cases and test plans.
Regression testing, black box testing, stress test and risk analysis.
Examine product functionality, usability and user friendliness.
Finding bugs and creating tickets.
Providing feedbacks and recommendations to developers on software functionality and usability.
Data Verification Officer
Basic purpose was to verify customer data and capture their interests in a product or service so that we could provide them beneficial health, auto and life insurance plans and develop sales pipeline.
Helped in improving communication skills and marketing skills.
