概要

Excellent verbal and written communication skills with the ability to communicate effectively and professionally with all staff management and clients. Detail-oriented and possesses strong interpersonal organizational and time management skills. Flexible and hardworking with the drive to succeed.

工作经历

公司标识
Coordinator
Western Services Pvt Ltd
Oct 2021 - 代表 | Islamabad, Pakistan


Handling emails Coordination and phone calls
Managing emails internal and external
Working on tender and submitting quotes
Preparing Quotation and proposals
Managing overall coordination of different ongoing projects at sites
Coordinating with site supervisor 
Arranging meetings of MD with clients
Coordination between all departments 

公司标识
Customer Representative Officer
INSTAMALL
Mar 2021 - 代表 | Islamabad, Pakistan


 Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support

公司标识
Customer Sales Representative
Blue space Telecom
Sep 2020 - Jan 2021 | Islamabad, Pakistan


公司标识
Receptionist
Hashoo Foundation
Mar 2018 - Sep 2018 | Rawalpindi, Pakistan


公司标识
Teacher
Government Primary School tehjian neelum valley AJK
Sep 2017 - Mar 2018 | Muzaffarabad, Pakistan


学历

Islamabad College For Girls F-6/2. Quaid e Azam University
学士, BSc, ‎
Applied Psychology, Chemistry, Zoology
2020
Punjab College of Commerce Golra Mor Campus Rawalpindi
中级/A级, 理工系(医学预科), FSc‎
Biology, Chemistry Physics
等级 B
2016
Federal Board of Intermediate &Secondary Education (FBISE)
大学入学/0级, , ‎
Biology, Chemistry Physics
所占比重 76%
2014

技能

熟练 Accounting and Finance
熟练 Admin Task Planning
熟练 Administration Knowledge
熟练 Analytical Thinking
熟练 Aseptic Technique Knowledge
熟练 Attending Employees
熟练 B2B Business Development
熟练 Bidding Strategies
熟练 Business Development Skills
熟练 C++ Knowledge
熟练 Client Coordination
熟练 Cold Calling
初学者 Competitive Marketing
熟练 Computer Assistance
熟练 Computer Literate
中级 Concept Planning
熟练 Conservation Awareness
熟练 Creative Media
熟练 Critical Thinking
熟练 Cross-Cultural Communication Skills
熟练 Customer Interaction Management
熟练 Customer Service =
中级 Data Comparison
熟练 Database Management 
熟练 Documents Maintenance Skills
熟练 Email List Management
熟练 English Typing
熟练 Field Task Management
熟练 File Handling
熟练 Financial and Budgeting Skills
熟练 Fluency in Bengali
熟练 Front Desk
熟练 Front Office Supplies
熟练 Front Office Support
熟练 Handling Assignments
中级 Human Resource Management
初学者 In Page Desig
熟练 Income Tax Returns
熟练 Installation Process
熟练 Knowledge of Development 
熟练 Knowledge Of MS Office
熟练 Lab Knowldge
熟练 Legal Affairs Management
中级 MIT Knowledge
熟练 Moz Keyword
初学者 Office Adminstration
熟练 Office Assignment
熟练 Office Management
熟练 Office Support
中级 Operation Working

语言

熟练 乌尔都语
中级 英语