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概要
I am an energetic and enthusiastic person who enjoys a challenge and achieving. Personal goals, I enjoy the environment and I find the work interesting and satisfying .the opportunity to learn new skills and work with new technologies is particularly attractive to me.
工作经历
Lead cashier
To secure vouchers, original documents, reports as per instructions of seniors
To keep proper secrecy of all kinds of transactions.
To take, accept & accomplish assignements as given by the HOD.
To coordinate for supplies and ensure that all the clauses of agreement/contract are being met.
To verify the bank transfers / other receipts / Banks' balances on routine basis.
To prepare bank reconcilations.
Skills
positive attitude Good Communication Time Management
Lead cashier
Cashier
Crew
Understanding features and benefits of all McDonald products
• Memorizing drink recipes
• Face to face guest complaint issues
• Understand and troubleshoot any equipment issues
• Maintaining coffee freshness standards while also controlling waste
• Suggestive selling
• Multi-tasking (e.g. cleaning, restocking, deliveries with constant guest interactions)
• Coach, train and assist Baristas during any shifts
• Work varied hours/days based on café requirementsCommunicates with coworkers & management to solve issues and prove quality & service
• Always ready to assist baristas during peak business times
• Works with baristas and management to effectively implement positive change
• Contributes to a positive work environment
• Assists in the opening and/or closing of the café when required.
Cash Handling
• Ensures all Baristas are following cash handling procedures during shifts
• Follow business procedures for handling voids and cash handling mistakes
• End of shift reconciliation of cash and register records
Job Challenges:
• Understanding features and benefits of all Second Cup products
• Memorizing drink recipes
• Face to face guest complaint issues
• Understand and troubleshoot any equipment issues
• Maintaining coffee freshness standards while also controlling waste
• Suggestive selling
• Multi-tasking (e.g. cleaning, restocking, deliveries with constant guest interactions)
• Coach, train and assist Baristas during any shifts
• Work varied hours/days based on café requirements
Required Knowledge, Skills and Abilities:
• Guest service skills (i.e. positive, caring attitude)
• Strong teamwork skills
• Cash handling, retail or food service experience preferred
• Product knowledge
• Selling Skills
• Handle multiple tasks at one time
• Maintain a positive morale and professional attitude at all times
