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概要
To achieve a challenging position with opportunities for increased responsibilities and professional growth in a reputed organization where I can utilize my professional skills.
工作经历
Ecommerce Executive
Manage and optimize the company's e-commerce platforms.Develop and implement marketing strategies to increase online sales.Analyze web traffic and customer behavior to improve site performance.Coordinate with design and IT teams to enhance user experience.Oversee product listings, descriptions, and digital content.Monitor competitor activity and market trends.Execute and track the performance of email marketing campaigns.Oversee order fulfillment processes and customer service issues.Prepare and present reports on e-commerce metrics and KPIs.
Team Leader
Managing the day-to-day activities of the team.Motivating the team to achieve organizational goals.Developing and implementing a timeline to achieve targets.Delegating tasks to team members.Conducting training of team members to maximize their potential.Empowering team members with skills to improve their confidence, product knowledge, and communication skills.Conducting quarterly performance reviews.Contributing to the growth of the company through a successful team.Creating a pleasant working environment that inspires the team.
Customer Relationship Officer
Established and maintained relationships with individual and business customers and provided assistance with problems they encountered.Networked within communities to find and attract new businesses that assisted in revenue generationResponsible for activities regarding sales, customer acquisition, customer relationship management, & maximizing revenue.Finding various new businesses opening & arranging promotional programs to get commercial business and attain set goals.Chat Support Specialists, Handled responsibilities of Risk Management, CRM, WhatsApp, Facebook, Instagram, YouTube, Google Business, ChatBotGiving suggestions for product improvement
HR Associate
Communicating with potential job candidates.Contacting candidate references and verifying education listings.Managing HR records including, résumés, applicant logs, and employee forms.Issuing employment contracts and verifying completion.Issuing new employees with enrollment documents.Conducting employee orientations.Explaining employee benefits.Responding to HR-related queries within the company.Maintaining employee confidentiality.Assisting with the distribution of training material.
