As an experienced IT professional, I serve as the Assistant Manager IT / Deputy Manager IT at
Nizam Alam Group, overseeing the IT operations across five units located in different cities.
I manage a team of over five skilled IT professionals and supervise a centralized data center
that supports 800+ users across the organization.
Successfully streamlined IT operations across multiple units, improving efficiency and reducing
downtime.
Led the migration to centralized IT systems, enhancing data accessibility and security.
Implemented robust IT policies and procedures, fostering compliance and operational
excellence.
In my role, I design and implement infrastructure while defining, documenting, and enforcingsystem standards for a network that supports 800 users across multiple units in various cities.
I develop and deploy new solutions to improve the resilience of the network and optimizeperformance through diligent monitoring, troubleshooting, and fine-tuning. I conduct datanetwork fault investigations in both local and wide area environments, leveraging informationfrom multiple sources.
Additionally, I secure network systems by establishing and enforcingpolicies, managing access controls, and providing detailed reports on network operationalstatus.
My duties also involve upgrading network equipment to the latest stable firmware andoverseeing large, complex projects to deliver innovative business and technology solutions.
Network Description
LAN/WAN
Firewall (Sophos, Juniper, Forigate, Pfsense, Mikrotik)
Point to point (UBNT Air Fiber AF 5U, Power Beam 5ac, UBNT 5XHD)
Domain Server ( Windows Server 2012, 2016,2019)
DHCP Server
Email Server ( Inhouse (Mdaemon, IredMail) Cloud(Cpanel, Zoho, Microsoft365) )
File Server (Qnap,Next Cloud)
Wireless Controllers (unifi, Cisco )
Cisco Routers ( Cisco 2921, 3925, 4300 )
Cisco Switches ( 3750, 3960 , 4200 )
Switching&Routing (VLAN, STP, RSTP, RIP, OSPF)
VPN ( Remote Access, Site to Site )
Esxi 7.0 VMware ( VMware workstation 15.5 )
HYPER - V
Mailstore
Truconference Management Video Conferencing
Azure Cloud ( Office 365, Add, Network Management etc. )
Troubleshooting of Network (Lan, Vlans, Routers, APs, OSPF, STP, ACLs, Windows,
Softwares, ERP, etc.)
VPNs, APs Configuration and Installation
Sophos Endpoint
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing
system standards.
Design and implement new solutions and improve resilience of the current environment
maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and
collaborating with network architects on network optimization.
Undertake data network fault investigations in local and wide area environments using information from multiple sources secure network systems
by establishing and enforcing policies, and defining and monitoring access.
Report network operational status by gathering and prioritizing information and managing projects
upgrade data network equipment to the latest stable firmware releases.
Manage and deliver large and complex ERP engagements to identify design, and implement creative business and technology solutions
Network Description
LAN/WAN
ERP management
Firewall ( Juniper, Sophos, Pfsense, Mikrotik, Fortigate)
Point to point
PBX (Intellix)
VOIP
Domain Server ( Windows Server 2012, 2016 )
DHCP Server
Email Server
Proxy Server
NAS Devices
Wireless Controllers (unifi, Cisco )
ERP Management
Cisco Routers ( Cisco 2921, 3925, 4300 )
Cisco Switches ( 3750, 3960 , 4200 )
Switching&Routing (VLAN, STP, RSTP, RIP, OSPF)
VPN ( Remote Access, Site to Site )
Printers
VMware ( VMware workstation 15.5 )
HYPER - V
Azure Cloud ( Office 365, Add, Network Management etc. )
Troubleshooting of Network (Lan, Vlans, Routers, APs, OSPF, STP, ACLs, Windows, Softwares, ERP, etc.)
VPNs, APs Configuration and Installation.
Also Handling CCTV network of 180 Cameras
Manage all the IT works includes (Printers, Switches, Routers, Aps, Vpns, Systems, Servers) troubleshooting of systems and networking.
configuration and Maintenance of all the IT products used in the networking and CCTV security system.
Planning, coordinating and directing activities that have to do with the computer and information systems of Xinhua Mall.
From the hardware to software to the network of Xinhua Mall, I am in charge of their installation and maintenance.
My primary function is to ensure that the network runs smoothly.
The IT department must evaluate and install the proper hardware and software necessary to keep the network functioning properly.
On daily basis, Manage backup, security and user help systems one of the main responsibilities is to direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines. Researches and implements technological strategic solutions.
Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards.
Design and implement new solution and make network efficient Troubleshoot and resolve the network faults.
Securing network by using firewall and by making policies.
Provide Remote troubleshoot to our out of city offices.
Network Description
LAN/WAN
ERP management
Firewall
Domain Server ( Windows Server 2012, 2016 )
DHCP Server
Email Server
NAS Devices
Wireless Controllers (unifi, Cisco )
Cisco Routers ( Cisco 2921, 3925)
Cisco Switches ( 3750, 3960 , 4200 )
Switching&Routing (VLAN, STP, RSTP, RIP)
Printers
VPNs, APs Configuration and Installation
Also Handling CCTV network of 200 Cameras
Manage all the IT works includes (Printers, Switches, Routers, Aps, Vpns, Systems, Servers) troubleshooting of systems and networking.