概要

Searching a job in a dynamic professional organization, where I can utilize my previous experience as learn new tools and techniques for better future.__While Influential in Cultural Languages.

项目

IT Course
English Language
Computer Hardware
NUTEC - Business Ideas 2011
USAID - iMMAP

工作经历

公司标识
Customer Relations Officer
Ghazali Institute of Medical Sciences
Jul 2022 - 代表 | Peshawar, Pakistan

______________________________________________________________________________
· Student Counselling
· Ensure adherence to cut-off times and deadlines.
· Ensure right segmentation to match customer profile
· Make outbound calls to patients, referrals, and sales as needed
· Educate self on existing procedures and products
· Responds to voice mail and email in a timely manner
· Attend product training, presentations and road show events.
· Proactive self-development
· Escalates more complex inquiries to Senior Customer Service Specialist for support and       resolution
· Perform occasional duties assigned.

公司标识
Administrator
Haris Institute of Information Technology – (HIIT)
Jan 2019 - Jun 2022 | Peshawar, Pakistan

_______________________________________________________________________
·  Providing Admin Support required for the Senior Executive Office.
·  Serves as a first point of direct contact for correspondence, disposition & resolution of     all administrative & management matters.
·  Present key analytics as required by the management and manage Customer Service,  Students of all new initiatives & organizational changes.
·  Customer Service dealing / Reconcile students matters
·  Keep record upto date.
·  Contacting students for, If important message about admission / Exam etc..

公司标识
Admin & HR Assistant
Rural Empowerment & Institutional Dev: – (REPID) NGO
Jan 2025 - Dec 2018 | Peshawar, Pakistan

_____________________________________________________________________
·  Facilitating the recruitment process, lining up interviews, conducting interviews/     tests  and processing their paperwork. 
·  Implementation and facilitation of the Goal setting, mid-year and annual performance  review.
·  Processing time-sheets for monthly payroll and developing the field data for processing salaries.
·  Leave Management and maintaining the leave database in Excel. 
·  Day-to-day operational procedures of HR such as on-boarding of employees, orientation, guiding them on code of business conduct and ethics etc..
____________________________________________________________

公司标识
HR Assistant
Kurram Welfare Home – (KWH) NGO
Jan 2018 - Aug 2018 | Peshawar, Pakistan

_____________________________________________________________________
·  Personal Files Maintenance
·  Keeping Records of Personal Assessment and Feedback Forms.
·  Orientation to newly inducted employees
·  Keeping Leave Record and Attendance.
·  Reference check of newly hired employees.
·  Recruitment of New Employees, Office Administration
·  Issuing Contracts, Appointment Letters, Experience Letters and Termination Letters, while according to Senior order.
·  Up-dating of Job description of employees & Timesheet.
·  Organize Projects Functions And Events
·  Keeping Time Sheet Records.
·  Responding To General Queries and Questions from the Staff Members.
·  Responsible For Offices Maintenance.

公司标识
Owner
Career Point Institute of Skill Development – (CPISD)
Jan 2025 - Aug 2018 | Peshawar, Pakistan

_______________________________________________________________________
.  Managing Overall Institute. 

公司标识
Branch Assistant / IT Teacher
Haris Institute of Information Technology – (HIIT)
Apr 2012 - Aug 2016 | Mardan, Pakistan

_____________________________________________________________________
·  Disburses funds using manual/local warrants or petty cash and makes change according to specific instructions.
·  Files and/or removes records and reports.
·  Operates standard office equipment.
·  Performs related work as assigned.
.  Ms-Office 2007-10 / Internet 
.  Expertise on Ms-Word, Edit & Creating Template(s), Resume, Documents, Reports (as Professional), Text-Designing, Letters, & Memo etc..
.  Perfect Commands on Ms-Excel, Formulas’
.  PowerPoint, Making Presentations, Slides.
____________________________________________________________

学历

Abdul Wali Khan University.
硕士, 艺术硕士学位, ‎
International Relations
2014
HARIS INSTITUTE PESHAWAR
大专, ‎
Health, Safety and Environmental Engineering
Incomplete
2014
Abdul Wali Khan University.
硕士, 工商管理硕士学位, ‎
Human Resource Management
2011
Government Commerce College.
大专, ‎
Information Technology
Incomplete
2009
Abdul Wali Khan University Mardan
学士, 贸易学士, ‎
Business Finance
2009
HARIS INSTITUTE PESHAWAR
短课程, ‎
Computer Hardware
Incomplete
2008
Haris Institute Mardan
证书, ‎
Language (English)
Incomplete
2008
HARIS INSTITUTE PESHAWAR
短课程, ‎
Computer Typing
Incomplete
2007

技能

熟练 Admin Tasks Management
熟练 Administration Knowledge
熟练 Computer Skill
熟练 Customer Care Knowledge
中级 Data Gathering Analysis, Recomendation
熟练 Financial and Budgeting Skills
熟练 Group dynamics / Mobilization
中级 Identification of Research Problem(s)
熟练 Leadership and Time Management.
熟练 Monitoring and record keeping.
熟练 PR Campaign Management
熟练 Role Playing / Communication & Honesty
熟练 Team-working & Org: Skills.
熟练 Telephone Operator
熟练 Written Oral and Communication

语言

熟练 普什图语
熟练 英语
熟练 乌尔都语