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概要
I have a strong background in managing customer-facing services and ensuring operational efficiency.
"With six years of experience as a Customer Service Officer in a BANK ALFALAH LTD my role encompasses a wide range of responsibilities, including:
- ATM and CDM operations
- Clearing and remittance services
- KYC and account management
- Cheque book management
- RTGS and Raast transactions
- Cash handling and compliance
- Counter management and customer service
工作经历
Banking experience
"With my extensive experience, I can confidently manage the entire branch and customer service single-handedly at the counter. I ensure seamless operations, zero complaints, and adhere to State Bank's policies and procedures. My expertise in cash handling, compliance, control, and audit enables me to perform tasks efficiently. My strongest asset is my control and attention to detail, allowing me to maintain high standards of services and operations
Counter Service Officer
"I'm not only an expert in branch operations but also in sales. Last year, I successfully delivered impressive results in my branch, including:
- 55 credit card sales
- New account openings
- Deposit mobilization
I believe that sales are crucial for a bank's success. If you're not generating revenue, there's no point in staying. Therefore, I focus on both operations and sales, ensuring that I meet customer needs while driving business growth."
