 Managed the career section of Sharp Telecom Management Consultancy.

 Assist the Human Resource Manager in developing strategies.

 Coordinate with local recruitment agencies to fill vacancies.

 Build and managed the CV talent pool of the organization for the future requirements.

 Assist in the implementation of all the recruitment related activities.

 Design job descriptions, job titles and person specification for the related posts.

 Develop and maintain relationships with employment agencies, Universities and other recruitment sources.


 Ensure that the workplace policies & practices are in compliance with the labor law.

 Maintains historical human resource records by designing a file system, keeping past and current record.

 Ensure obtaining correct documentation from employees with regard to their personal work history.

Managed complete recruitment cycle for sourcing best talent from diverse sources after identification of manpower requirements.
Carried out initial interviews and screening processes and assisted in the recruitment processes.
Compiled and composed job descriptions as per the job duties and company standards during the hiring process.
Composed and updated management guidelines, policies & procedures in the other HR Policies of the organization.
Planned & formulated procedures and developed Leave Policy, Time & Attendance Management Policy, Probation Policy and ensured updating in other HR Policies.
Identified training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies.
Supervised staffing, recruitment, exit interview processes, induction program, contract negotiations, discipline, policy & procedures and retirement programs.
Adhered to the code of ethics, disciplinary procedures & redressed employee grievances within the organization.
Engaged with employees on a regular basis to understand the motivation levels of people in the organization.

Perform Duties of ACCA, CFA, IELTS and O/A Levels Examination at any time, any venue, any city.
Exam papers are secure all the time and no paper are mislaid and left unattended at any time.
Execute emergency plan while breach of security or in natural disasters.
Secure candidates and British Council exam material in emergency situations.
Follow and implement Child Protection policy during examination.

Conducted analysis of records & benefits with other similar companies and carried out surveys on management practice, employee satisfaction etc.
Coordinated in formulation & implementation of elevation, increment, incentive and other remuneration policies.
Managed appraisal process across the levels and establishing framework for substantiating Performance Appraisal System linked to reward management basing on job evaluation.
Rendered consultancy & advisory services on HR management to line manages & staff; information on current job vacancies in the company to employers & job seekers.
Assisted in revising the entire salary structure of the organization and implemented performance-based compensation system.
Implemented and employed the 360-degree appraisal concept and maintained the organization’s public relations.
Supervised employees’ relation on different activities related to grievances, workshop, socialization and resolving disputes.

Handle customer inquiries, complaints, registration and payment requests. Manage a high-volume workload within a deadline-driven environment.
Calm unsatisfied callers, repair trust and design best option solutions.
Provide detailed and accurate accounts of customer calls for prevention of future audit issues that consistently meet supervisor expectations.
Awarded with Employee of the Month for commitment to going above and beyond the call of duty on a regular basis.

Handled inventories coming in and going out of the organization.
Tracked and monitored daily attendence of all the staff.
Assisted in selecting and preparing seminar venues for organizing events for the projects.
Monitored and assessed the teams of USAID on a daily basis.
Examined and answered queries from SACP and USAID.