▪ Dealing with the responsibilities of installation, repair, and evaluation of hardware as well as software and various user issues and internet-related issues.
▪ Maintaining records of the user's activities efficiently.
▪ Installing updates, known as patches, to software applications.
▪ Installing and configuring operating systems, anti-virus software, and other applications; and xing network problems and hardware or software faults.
▪ Executing Routing, Switching, and Network (L2-L3) Security. Analysis and planning for IP network design over the LAN and WAN environments.
▪ Administration of the Microsoft Windows environment.
▪ Managing client OS, remote installations, backups, updates, and deployments.
▪ Managing Windows LAN environment (workgroup and domain).
▪ Dealing Active Directory/DNS/DHCP/OUs/Groups/Users (Server 2008, 2012, 2016). ▪ Performing LAN, WAN, & intervlan routing.
▪ Executing ethernet Cabling, Routed & Routing Protocols, CISCO / HUAWEI Wireless Controller

▪ Responding to calls from end users of computers and software applications
▪ Setting up and installing new computers, networks and software
▪ Setting up new user accounts and profiles on the network according to demand.
▪ Maintaining records of user's activities efficiently
▪ Installing or upgrading Windows systems and servers (2012/2016)
▪ Troubleshooting system and server errors and user's quarries.
▪ reviewing system error logs and user-reported errors.
▪ Monitoring and updating the Windows domain servers.
▪ Monitoring system performance and handling internet issues