概要

I am a highly competent Travel Consultant with experience of working both independently and collaboratively with a wider team. I provide a high standard of support with fantastic attention to detail. I am looking for a Managerial role preferably with the opportunity of working across various departments. My experience in various departments are below.

1: Air Ticketing (Front desk and Reservations)
2: Hajj and Umrah (Front Desk Pakistan and UK,USA Reservations)
3: Tailor Made and Group Umrah Packages
4: Shifting and Non Shifting Hajj Packages
3: B2B
4: Hotel Reservations( Dar Al Eiman,Qaswa ,Online and Direct From KSA).
5: Accounts.
6: Team Managing.
7: Social Media Inquires handling.

项目

Make A Difference
Improve Your Telephonic Skills
Sabre Converstion

工作经历

公司标识
Travel Consultant
Chase world Travel (USA)
Apr 2019 - 代表 | Lahore, Pakistan

Responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities, help them plan trips to domestic or international destinations,Umrah Packages, accommodation, transport, insurance and fares

公司标识
Sales Manager
Perfect Travels(Pakistan and UK Based)
Mar 2013 - Mar 2019 | Lahore, Pakistan

Direct the team's focus, set goals, looks at data, motivate and help create training opportunities. Work with large profile customers or with customer complaints, analyze budgets, and determine ways to streamline and improve the sales process. Handling new UK and Pakistan Flights,Hajj and Umrah inquiries at front desk and via email/phone.

1: Air Ticketing (Front desk and Reservations)
2: Hajj and Umrah (Front Desk Pakistan and UK,USA Reservations)
3: Tailor Made and Group Umrah Packages
4: Shifting and Non Shifting Hajj Packages
5: B2B
6: Hotel Reservations( Dar Al Eiman,Qaswa ,Online and Direct From KSA).
7: Accounts.
8: Team Managing.
9: Social Media Inquires handling.
10: After Sales Follow Up

公司标识
travel agent
sharjah national travel and tourisms
Sep 2009 - Jan 2011 | Sharjah, United Arab Emirates

Responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities, help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance and fares at Head office and Branch front desks. Worked and Pakistan International Airlines front desk and Call Centre.

PIA Sabre Basics.

Issuance.

Sabre Reissuance/Revalidation/Date Change

Sabre Refund

Sabre Manual Ticketing.

公司标识
TRAVEL CONSULTANT
GILLANI TRAVEL AND TOURISMS
Jan 2005 - Jan 2007 | Lahore, Pakistan

学历

University of the Punjab
学士, , B.Com‎
GSM
等级 C+
2007

技能

熟练 Fluency in Spoken & Written English
熟练 Persuasive Skills
熟练 Travel Planning
熟练 Air Ticketing Knowledege
熟练 Analytical Skills
熟练 Branch Support.
熟练 Client Aquisition
熟练 Conservation Awareness
中级 Corporate Sales Management
熟练 Energetic Skills
熟练 experience must in Hajj & Umrah Campaign
熟练 Follow-up Sales Activity
初学者 Galelio Command
初学者 Galileo Command
熟练 Global Travel Management
熟练 Good Convincing Power
熟练 Handling Assignments
初学者  MAKE A DIFFERENCE “SERVICE CHAMPIONS”(UAE)
初学者  REVENUE MANAGEMENT
初学者  SIRILANKAN AIRLINES (PEOPLE BUY PEOPLE FIRST)
熟练 Knowledge of Air Travel
熟练 Manage Client Relationships
中级 Marketing Experience
熟练 Pursuing News Stories
熟练 Record Keeping
熟练 Sabre Command
熟练 Shopify Theme Management
熟练 Social Studies Subject Command
熟练 Strong Mathematical Knowledge
熟练 Travel Management Skills
熟练 Travel Sales
熟练 المبيعات من البداية إلى النهاية
熟练 رعاية العميل

语言

中级 英语