I am a highly competent Travel Consultant with experience of working both independently and collaboratively with a wider team. I provide a high standard of support with fantastic attention to detail. I am looking for a Managerial role preferably with the opportunity of working across various departments. My experience in various departments are below.
1: Air Ticketing (Front desk and Reservations)
2: Hajj and Umrah (Front Desk Pakistan and UK,USA Reservations)
3: Tailor Made and Group Umrah Packages
4: Shifting and Non Shifting Hajj Packages
3: B2B
4: Hotel Reservations( Dar Al Eiman,Qaswa ,Online and Direct From KSA).
5: Accounts.
6: Team Managing.
7: Social Media Inquires handling.
Responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities, help them plan trips to domestic or international destinations,Umrah Packages, accommodation, transport, insurance and fares
Direct the team's focus, set goals, looks at data, motivate and help create training opportunities. Work with large profile customers or with customer complaints, analyze budgets, and determine ways to streamline and improve the sales process. Handling new UK and Pakistan Flights,Hajj and Umrah inquiries at front desk and via email/phone.
1: Air Ticketing (Front desk and Reservations)
2: Hajj and Umrah (Front Desk Pakistan and UK,USA Reservations)
3: Tailor Made and Group Umrah Packages
4: Shifting and Non Shifting Hajj Packages
5: B2B
6: Hotel Reservations( Dar Al Eiman,Qaswa ,Online and Direct From KSA).
7: Accounts.
8: Team Managing.
9: Social Media Inquires handling.
10: After Sales Follow Up
Responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities, help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance and fares at Head office and Branch front desks. Worked and Pakistan International Airlines front desk and Call Centre.
PIA Sabre Basics.
Issuance.
Sabre Reissuance/Revalidation/Date Change
Sabre Refund
Sabre Manual Ticketing.