概要

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

工作经历

公司标识
Station coordinator chief
SIEHS 1122
Aug 2023 - 代表 | Karachi, Pakistan

1. Emergency Medical Response Coordination: Coordinating medical emergency responses, including dispatching ambulances and medical teams.

2. Medical Team Management: Leading and guiding medical teams, including paramedics and emergency medical technicians (EMTs).

4. Medical Resource Allocation: Managing medical resources, such as ambulances, equipment, and personnel, to ensure efficient response to medical emergencies.

6. Medical Emergency Planning: Developing and implementing medical emergency response plans and protocols.

8. Quality Assurance: Monitoring and evaluating medical emergency responses to ensure quality care and identifying areas for improvement.

公司标识
Receptionist Manager
SIUT hospital
Feb 2022 - Jul 2023 | Karachi, Pakistan

A Receptionist Manager, also known as a Front Office Manager or Administrative Manager, is responsible for overseeing the reception area and administrative functions of an organization. Key duties include:

1.Supervising Reception Staff: Managing and training receptionists, administrative assistants, and other support staff.

2. Greeting and Assisting Visitors: Ensuring a warm welcome and providing assistance to clients, customers, or visitors.

3. Managing Communication: Coordinating phone calls, emails, and correspondence, and ensuring timely responses.

4. Administrative Tasks: Overseeing tasks like data entry, filing, and record-keeping, and maintaining accurate records.

5. Scheduling and Coordination: Managing appointments, meetings, and events, and ensuring seamless coordination.

6. Office Operations: Maintaining a smooth-running office environment, including supplies, equipment, and facilities management.

7. Customer Service: Ensuring exceptional customer service and resolving any issues or concerns.

8. Reporting and Analysis: Providing reports and insights on administrative operations and suggesting improvements.

The Receptionist Manager serves as the organization's first point of contact, setting the tone for a positive experience, and plays a vital role in ensuring administrative efficiency and effectiveness.

公司标识
Front desk officer
Hotel sky Tower
Oct 2019 - Sep 2020 | Karachi, Pakistan

A Receptionist at a hotel is responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process for guests. Key duties include:

1. Guest Welcome and Check-in: Warmly welcoming guests, processing check-ins, and issuing room keys.

2. Front Desk Management: Managing the front desk area, maintaining organization, and ensuring a clean and professional environment.

3. Communication: Handling phone calls, emails, and guest inquiries, and providing information on hotel services and amenities.

4. Room Assignments and Key Management: Assigning rooms, managing room keys, and ensuring accurate room status.

5. Check-out and Billing: Processing check-outs, handling billing inquiries, and resolving any disputes.

6. Guest Services: Assisting guests with requests, such as room changes, extra towels, or luggage storage.

7. Collaboration with Hotel Teams: Working closely with housekeeping, concierge, and other departments to ensure seamless guest experiences.

8. Cash Handling and Credit Card Processing: Managing cash, credit card transactions, and maintaining accuracy with guest accounts.

9. Maintaining Guest Records: Updating guest information, preferences, and loyalty program details.

10. Upholding Hotel Standards: Ensuring compliance with hotel policies, procedures, and quality standards.

The Receptionist plays a vital role in creating a positive first impression and ensuring a comfortable stay for guests at the hotel.

学历

Federal Urdu University of Arts, Sciences and Technology
学士, 工商管理学士学位, BBA‎
Finance, Marketing Management
CGPA 3.2/4
2023
GHHS shahpur
中级/A级, , ‎
PRE ENGINEERING
所占比重 65%
2017
International public high school Shahpur
大学入学/0级, , ‎
Science
所占比重 78%
2015

技能

熟练 Business Development
熟练 Business Development Strategies
熟练 Client Dealing 
熟练 Deposit Growth
熟练 Financial and Budgeting Skills
熟练 FOX PRO
熟练 Internet Browsing
中级 Islamic Banking
熟练 Market Knowledge
中级 Relationship Management
初学者 Trade Finance Knowledge

语言

熟练 普什图语
中级 英语
熟练 乌尔都语

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