I am a university graduate. I describe myself versatile and determined. I love learning and enjoy working with people. In past, I have developed good customer services and problem solving skills. I am a person who thrives for a challenging environment, where I not only learn but play a key role in an organization through my knowledge and expertise.
By working in retail, I develop good customer skills and also due to my friendly attitude, I been a successful team leader that help me to present a positive image of a company and to build strong relations with customers. My responsibilites were
Greeting and Serving customers and addressing their complaints.
Maintaining nice, tidy and clean environment.
Provision and maintaining of all tools required for cashiers.
Maintain Queue length with the help of multi skilled staff.
Encouraging cashier about greeting and asking customers about their view during shopping.
Effectively use of resources to reduce waste and shrinkage.
Planning and allocating staff holiday according to company target and considering local community events.
Nominate weekly best five cashiers with value award and confidentially discuss worst 5 for their performance.
Maintaining phase till checks to reduce money shortage.
Weekly safe checks and log books.
Follow up sickness and welcome back meeting on time.
Ensure to coach and train all staff with necessary trainings.