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概要
An independent and self-motivated graduate with proven and tested negotiation Seeking a challenging and growth-oriented position in a well-reputed organization, where I can make effective use of my knowledge and capabilities, to utilize my talent, experience, and qualification in a most effective manner towards building up a career in corporate.
项目
工作经历
IT Specialist
1. Installed and maintained hardware and software components on computer stations and IT
equipment.
2. Configured and tuned networking equipment and overall computer network, both Ethernet
and Wi-Fi 100% successfully.
3. Deliver desktop Support and technical training on software, hardware, and network
troubleshooting 40+ computers.
4. Used diagnostic tools to identify hardware failures and replace non-functional components.
5. Removed malware, ransomware, and other threats from laptops and desktop systems.
6. Assessed system hardware and software and suggested modifications to reduce lag time
and improve overall speed.
7. Explained technical information in clear terms to non-technical individuals to promote better
understanding
Customer Service Representative
1. Served as Front End Call Operator.
2. Multi-Tasker.
3. Product Knowledge.
4. Computer Skills.
5. Organisational Skills.
6. Writing Call Center Scripts.
