概要


  1. Experienced Service Officer with a demonstrated history of working in the banking industry. Skilled in Brand Loyalty, Business Planning, Service Quality, Customer Loyalty, and Team Leadership. Strong support professional with a Bachelor of Business Administration - BBA focused in Marketing from University of Sargodha

工作经历

公司标识
SR SERVICE QUALITY OFFICER
MCB Islamic Bank
Feb 2024 - 代表 | Gujranwala, Pakistan

公司标识
BSO
Faysal Bank Limited
Dec 2019 - Feb 2024 | Gujranwala, Pakistan

学历

University of Sargodha
硕士, , BBA‎
CGPA 3.0/4
2019
University of Sargodha
学士, 工商管理学士学位, ‎
Marketing Management
CGPA 3.0/4
2019
Public School
中级/A级, , I.Com‎
所占比重 49%
2014
Public School
非预科, Matric in Science‎
Completed
2011

技能

熟练 Administration Knowledge
初学者 Analytical Skills
中级 Call Controls
熟练 Committed to Customer Services
中级 Complaint Management
初学者 Conservation Awareness
中级 Content Management
初学者 Cross-Cultural Communication Skills
中级 Database Management 
中级 Extrovert
中级 Field Task Management
中级 Financial and Budgeting Skills
中级 Fincane Reporting
初学者 Handle Difficult People
中级 Handling Assignments
中级 Interpersonal Leadership
初学者 Lab Knowldge
中级 Microsoft Office 1
熟练 MIT Knowledge
中级 Multiple Projects Handling
熟练 Official Tasks Handling
中级 Presentation Skill
中级 Reasrch and Development
熟练 Record Keeping
中级 Relationship Management
中级 Reporting
中级 Resourceful
中级 Risk Management
中级 Spreadsheet Navigation
中级 Strong Mathematical Knowledge
中级 Team Co-ordination
熟练 Team Player
中级 Telemarketing Skills
中级 Transactions Management
熟练 Turbine Monitoring
熟练 إدارة عمليات الفروع
初学者 المهارات المعدنية

语言

熟练 乌尔都语
中级 英语