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概要
Seeking a challenging role within an organization where I can leverage my skills and expertise to drive meaningful contributions towards achieving company goals. Committed to continuous learning and development, I aim to enhance my capabilities and remain adaptable in a dynamic and innovative work environment. Organized Assistant with strong background in administrative support and office management. Excels in multitasking, prioritizing tasks, and maintaining smooth office operations. Brings proactive approach to problem-solving and knack for streamlining processes. Delivers reliable support to ensure optimal team performance and client satisfaction.
工作经历
Assistant
Scrutinize and validate documents for Continuous Medical Education (CME) activities.
Filed documents and maintained records.
Organize and manage certification and workshop processes through the MIS system.
Assist and coordinate with workshop department and other stack holders, and arrange mandatory workshops, joint provider activities, and making report and share with upper level management.
Maintain accurate records all joint provider activities, workshop participant data through MIS, including trainee, fellows, supervises, resident doctors, and student.
Bancca insurance executive (branch Sales executive)
· Greeting the walk-in customers, And Bank A/c Holders, & Identifying their Needs, and Provided personalized financial solutions to walk-in customers and bank account holders.
· Successfully engagement and meeting with targeted walk in Customers, Via Face to Face, Cold Calling.
· Built strong client relationships, providing tailored insurance recommendations.
· Identify Prospect & Evaluate Their Financial Position.
· Established a strong Relationship with prospect & make recommendation & generating leads.
· Identifies product Improvement, on industry trends, market activities and competitors.
· Monthly Governance meeting with Bank on joint initiatives for Persistency, persistency review and action plan.
· Intermediate knowledge of Underwriting Process, Claim Process, General Insurance Process, & Reinsurance Process.
Management trainee
1. Arrange quotation, UK, USA, Europe, middle East, etc.
2. Making proposal.
3. Client follow up.
4. Customer coordinate.
5. B2B sales.
Management Trainee
· Sourced competitive quotations from international suppliers (UK, USA, and Europe, which offer the best price).
· Managed business-to-business (B2B) sales, client follow-ups, and supplier coordination.
· Assisted in sales proposals and closing deals with major international clients.
· Clint follow-up.
· Supplier coordination.
Customer services representative
Received order & complaint by mobile , ptcl, email or through POS system.
Call Centre Agent (CSR)
· Handled customer Orders & Complain by Mobile, PTCL, Online Email, & POS. (Food panda, golootlo, etc.).
· Maintain & Record Customer Data Entry in (POS) & third-party platforms / software.
· Efficiently resolved customer queries and ensured high satisfaction per company policy.
· Timely conveys calls & messages to the senior level management & coordinate with daily.
Back office executive
work in customer relation ship management department..
Back Office Executive (B.O.E)
· Assisted customers by providing & resolving service information & billing related issues.
· Updated Customer records & provided detailed service reports by analyzing customer feedback.
· Prepares service reports by collecting & analyzing Customers' information.
Work force administration
Hr & Admin assistant
Work force administration
HR and admin assistant
