As a Financial Consultant at Dubai Islamic Bank, I am responsible for providing exceptional financial solutions and services to both new-to-bank (NTB) and existing-to-bank (ETB) clients. My core responsibilities include:

Customer Engagement: Proactively engage with NTB and ETB clients, addressing their financial needs and offering tailored banking solutions.
Product Knowledge: Demonstrate in-depth understanding of banking and finance products, ensuring customers are informed about the best options available for their financial goals.
Relationship Building & Client Retention: Establish and maintain strong relationships with clients, focusing on long-term client retention and satisfaction.
Compliance with Banking Regulations: Ensure strict adherence to banking regulations and internal policies, maintaining a high standard of operational integrity.
Account Opening: Assist clients with account opening procedures, including completing necessary documentation and conducting e-KYC (Know Your Customer) verifications.

During my assignment in the Fraud & Risk Management Unit (FRMU), I am responsible for investigating and managing risk-related tasks, including:


Money Trail Analysis: Conduct money trail analysis using Excel sheets, ensuring accurate tracking of transactions for fraud detection.

MIS Data (UTILS/UNISON): Handle Management Information System (MIS) data to generate insights and reports using banking software tools such as UTILS and UNISON.

Voucher Identification: Review and verify vouchers to ensure the authenticity of transactions and documents.

Instrument Verification: Verify banking instruments such as cheques and pay orders to prevent fraudulent activities.

Account Clearance: Perform clearance procedures for client accounts, ensuring regulatory compliance.

NADRA Verisys: Conduct customer identity verification using the National Database and Registration Authority (NADRA) system for fraud prevention.

During my two-month internship at Lucky Textile Mills in the Supply Chain Department, I gained practical experience in managing and optimizing various supply chain functions. My responsibilities included:

Inventory Management: Monitored stock levels and ensured accurate inventory records, contributing to effective stock control and minimizing discrepancies.
Supplier Coordination: Worked closely with suppliers to streamline order processing, resolve issues, and maintain timely delivery of materials.
Purchase Department: Assisted in the procurement process by helping with purchase orders, vendor communication, and price negotiations.
Warehousing: Managed warehousing operations, including goods receipt, storage, and inventory tracking, ensuring smooth stock flow.
Logistics: Supported logistics activities by coordinating shipments, tracking delivery schedules, and managing transportation documentation.
Compliance & Documentation: Ensured that all supply chain processes adhered to regulatory and company standards, while maintaining accurate documentation for audits and internal reviews.

During the one-month Young Islamic Banking Professional (Y-IBP) Program by State Bank of Pakistan with collaboration of Bank Al-Falah Islamic, I gained hands-on experience in core banking operations. My responsibilities included:


Cheque Clearing: Managed cheque processing, ensuring smooth and timely clearance in compliance with banking regulations.

Remittances (Outward/Inward): Handled both outward and inward remittance processes, verifying transactions and ensuring accurate fund transfers.

Pay Orders: Assisted in the issuance and management of pay orders, ensuring correct documentation and processing.

RTGS/CBC: Participated in Real-Time Gross Settlement (RTGS) and Central Bank Clearing (CBC) operations, ensuring efficient high-value transaction processing.

Banking Products: Gained comprehensive knowledge of Islamic banking products and services, contributing to client assistance.

Closing Denomination (Denom): Involved in end-of-day financial balancing, ensuring accurate denomination closing and error-free cash handling.