Performed overall IT infrastructure SUPPORT including LAN network deployment and troubleshooting, servers, computer hardware/software, laptops, DVR, security cameras, attendance machines, printers, network switches
Provide 1st, and 2nd level technical support and TRAINING to end users.
Performed Installation, configuration and troubleshooting of Windows Server 2003/08, ADDS, DNS, DHCP, TCP/IP configuration, Group Policy, Windows XP/7, , Microsoft Office 2003/07/10, Oracle 10g, MS SQL Server 2000 ERP Databases (ODBC), REAL VNC tool, VNC viewer, Team viewer, Antivirus,
E-mail Accounts preparation/configuration in M Daemon, DVR software.
Windows desktop support including Active Directory
MS office including Outlook mail
Network (LAN, WAN) Connectivity.